It’s that time of year again – the ARMA SWO Board is conducting its Annual General Meeting (AGM) on July 27, 2026. The AGM will be held at Oil Museum of Canada.
Date: Monday, July 27.
Time: 10:00 AM.
Location: Oil Museum of Canada, 2423 Kelly Rd, Oil Springs, ON N0N 1P0.
A Different Kind of AGM: The Human Side of Information Management
You don’t need a title to drive change. You need the right strategies.
Most continuous improvement work happens without formal authority. You’re asking people to change how they work — people who don’t report to you, who are busy, and who’ve seen initiatives come and go. The practitioners who succeed aren’t the ones with the most power. They’re the ones who know how to influence anyway.
That’s exactly what we’re tackling at our Annual General Meeting, Continuous Improvement Strategies That Influence Without Authority.
Walk away with:
- Practical techniques to win buy-in from stakeholders who aren’t obligated to say yes
- How to turn skeptics and resistant colleagues into active supporters of your efforts
- Ways to build momentum for change when “because I said so” isn’t an option
Agenda at a Glance:
| Arrival/ Networking | 10:00 AM – 10:30 AM |
|---|---|
| Welcome Remarks | 10:30 AM – 10:40 AM |
| Continuous Improvement Strategies | 10:40 AM – 11:25 AM |
| Networking Break | 11:25 AM – 11:40 AM |
| CI Strategies Exercise | 11:40 AM – 12:25 PM |
| Lunch | 12:25 PM – 1:10 PM |
| Oil Museum Tour | 1:10 PM – 1:55 PM |
| AGM | 2:00 PM – 2:30 PM |
| Networking | 2:30 PM – 3:00 PM |
| Lambton County Archive Tour (Optional – 20-minute drive) | 3:00 PM – 4:00 PM |
Our Speaker
Jehan Moos
Specialist, Continuous Improvement, City of London
Jehan is a Continuous Improvement Specialist with the City of London who is passionate about making work work better. She helps teams define the root cause of problems, improve services, and build practical skills that make improvements feel achievable.
Before joining the City of London, Jehan spent over 10 years with the Federal Public Service, where she held roles in administration, front-line service, operations management, learning and development, and strategic partnerships.
Jehan is a Project Management Professional (PMP), Lean Six Sigma Black Belt, and Certified Change Management Practitioner. She also holds a degree in Psychology, which shapes her human-centred approach to continuous improvement and organizational change.
Outside of work, she enjoys escape rooms, stand-up comedy, and memes.
Lambton County Archive Tour (Optional)
Lambton County Archivist, Nicole Aszalos will lead a tour of the vault, showcasing the range of records held — including a newly acquired collection of over 700 ledgers from Archives Ontario, a rare viewing and discussion, plus a look at preservation controls.
Fees:
- ARMA SWO Members: Free
- ARMA International Members: $35.00
- Non-Members: $50.00
Interested to Join our Board? Learn why.